Last Updated: 1 January 2025

Privacy Policy — Six Gaming Pakistan

Six Gaming takes the privacy of its players seriously. This policy explains exactly what personal data we collect when you use our platform, why we collect it, how it is stored and protected, and what your rights are over your own information.

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Our Privacy Commitments at a Glance

256-Bit Encryption

Every piece of data transmitted between your device and Six Gaming is protected by 256-bit SSL encryption — the same standard used by major banks.

Never Sold

Your personal data is never sold, rented, or traded to third-party marketing companies. Full stop. Six Gaming has no business model built on monetising your information.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team at support@sixgaming.net.

Limited Sharing

Data is shared only with the payment processors and identity verification providers necessary to operate your account — and only what each party strictly needs.

No Surveillance

Six Gaming does not build detailed profiles for resale, does not track your activity on other websites, and does not use your data for purposes beyond operating your account.

Opt-Out Marketing

Marketing communications from Six Gaming are always opt-out. If you don't want to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

1. Who We Are

Six Gaming operates the online gaming and sports betting platform available at sixgaming.net. For the purposes of this Privacy Policy, Six Gaming is the data controller — the entity responsible for determining how and why your personal data is collected and processed when you use our platform.

This Privacy Policy applies to all personal data collected through the Six Gaming website, any associated mobile interface, and all services and games available through the platform. It does not apply to third-party websites or services linked from our platform, including payment processors, identity verification providers, or game providers. Those parties operate under their own privacy policies, which we encourage you to review separately.

If you have any questions about how Six Gaming handles your data, the correct first point of contact is our support team at support@sixgaming.net. We aim to respond to all data-related enquiries within 72 hours.

Plain Language Note

This policy is written to be understood — not to bury important information in legal language. If something isn't clear, contact us and we'll explain it directly in Urdu or English, whichever you prefer.

2. Data We Collect

Six Gaming collects personal data through several different channels. Below is a complete breakdown of the categories of data collected, the source of each category, and the purpose for which it is used.

2.1 Account Registration Data

When you create a Six Gaming account, we collect: your full legal name, email address, date of birth, Pakistani mobile number, and a self-created password (stored as an encrypted hash — never in plain text). This data is mandatory. Without it, we cannot create your account or verify your identity.

2.2 Identity Verification Data

Before processing withdrawals, Six Gaming is required to verify your identity as part of our Know Your Customer (KYC) obligations. During this process, we collect a copy of your government-issued CNIC or passport, and may request a utility bill or bank statement as proof of address. These documents are processed by a licensed third-party verification provider and retained in encrypted form.

2.3 Financial Transaction Data

Records of all deposits, withdrawals, bonus credits, and bet settlements are logged in connection with your account. Payment method details — such as your Easypaisa or JazzCash mobile number, or the last four digits of your bank card — are stored for transaction verification purposes. We do not store full card numbers on Six Gaming servers.

2.4 Activity and Behavioural Data

We log the games you play, the bets you place, the amounts wagered, and the session timestamps associated with your account. This data is used for account management, responsible gaming monitoring, fraud detection, and improving the platform experience.

2.5 Technical and Device Data

When you access Six Gaming, our systems automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, and approximate geographical location derived from your IP. This data is used for security, fraud prevention, and platform optimisation.

2.6 Communications Data

Any communications you send to Six Gaming — whether through live chat, email, or a contact form — are stored in our support system. This includes the content of your messages and the metadata associated with them (timestamp, channel used, assigned support agent). This data allows us to provide continuity of service if you contact us more than once.

Data CategoryCollected AtPurposeMandatory?
Registration DetailsSign-upAccount creation, identityYes
CNIC / PassportKYC processAge & identity verificationYes (before withdrawal)
Payment Method InfoDeposit / withdrawalTransaction processingYes
Betting & Game ActivityDuring playAccount management, RG monitoringAutomatic
Device & IP DataEvery sessionSecurity, fraud preventionAutomatic
Support CommunicationsWhen you contact usCustomer service continuityWhen applicable
Marketing PreferencesAccount settingsCommunication preferencesOptional
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3. How We Use Your Data

Six Gaming uses your personal data for the following clearly defined purposes — and no others:

  • Account management: Creating and maintaining your account, processing login requests, and managing your account settings and preferences.
  • Transaction processing: Handling deposits, processing withdrawal requests, and maintaining accurate records of all financial activity associated with your account.
  • Identity verification: Confirming your identity and age as required by our KYC obligations before withdrawal requests are approved.
  • Platform security: Detecting and preventing fraud, unauthorised access, cheating, and money laundering. This includes analysis of IP addresses, device fingerprints, and betting patterns.
  • Responsible gaming: Monitoring for patterns of play that may indicate problem gambling behaviour, and ensuring that responsible gaming tools are made available to players who may need them.
  • Customer support: Responding to your queries, resolving complaints, and providing assistance with account issues.
  • Marketing communications: Sending promotional emails, SMS notifications, and bonus offers — but only if you have not opted out and only via the channels you have consented to.
  • Platform improvement: Analysing aggregate, anonymised usage data to understand how the platform is used and where improvements should be made.
  • Legal compliance: Maintaining records required by applicable laws and regulations, and responding to lawful requests from regulatory and law enforcement authorities.
What We Do Not Do

Six Gaming does not sell your data to advertisers. We do not use your data to serve you advertising from other companies. We do not build profiles for resale. We do not share your data with any party except as necessary to operate your account or comply with legal obligations.

4. Legal Basis for Processing

Six Gaming processes your personal data on the following legal grounds, depending on the category of data and the purpose of processing:

  • Contract performance: Processing necessary to fulfil our contractual obligations to you — account creation, bet settlement, payment processing, and support.
  • Legal obligation: Processing required to comply with KYC, anti-money laundering, and responsible gaming regulations.
  • Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics — where these interests do not override your fundamental privacy rights.
  • Consent: Marketing communications are sent only where you have provided explicit consent. You can withdraw this consent at any time through your account settings or by contacting support.

5. Data Sharing

Six Gaming shares your personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

5.1 Payment Processors

When you make a deposit or request a withdrawal, the necessary transaction data is shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or your card processor. These providers receive only the data required to process the specific transaction. They do not receive your full account profile or betting history.

5.2 Identity Verification Providers

KYC document checks are performed by a licensed third-party identity verification provider. This provider receives your name, date of birth, and identity document images for the sole purpose of confirming your identity. The result of the verification check is reported back to Six Gaming as a pass or fail — the provider does not retain a profile of you within the Six Gaming system.

5.3 Game and Platform Providers

Live casino games and certain slot titles are delivered by third-party game providers. When you play these games, a session token is shared with the provider to enable the game to function. Personal account details beyond what is necessary for game operation are not shared with game providers.

5.4 Regulatory and Law Enforcement Authorities

Six Gaming will disclose personal data to regulatory authorities or law enforcement agencies when required to do so by law, court order, or where disclosure is necessary to prevent serious harm. We will inform you of any such disclosure where we are legally permitted to do so.

No Third-Party Marketing

Your data is never shared with third-party marketing companies, data brokers, or advertising platforms. Six Gaming does not participate in any data exchange programmes.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of Six Gaming, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and given the opportunity to request deletion of your account if you do not wish your data to be transferred.

6. Data Security

Six Gaming implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following measures are in place:

  • All data in transit is protected by 256-bit TLS/SSL encryption.
  • All data at rest is stored in encrypted form on access-controlled servers.
  • Passwords are stored as salted hashes using industry-standard algorithms — plain-text passwords are never stored.
  • Access to player data within Six Gaming is restricted to staff who require it to perform specific job functions, and is logged for audit purposes.
  • Payment card data is handled in accordance with PCI-DSS standards. Full card numbers are never stored on Six Gaming infrastructure.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • Automated fraud detection systems monitor account and transaction activity in real time.

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. If you have reason to believe that your Six Gaming account has been compromised, please contact support@sixgaming.net immediately.

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7. Data Retention

Six Gaming retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

Data TypeRetention PeriodReason
Account & Registration DataDuration of account + 5 yearsLegal compliance, dispute resolution
KYC / Identity DocumentsDuration of account + 5 yearsAnti-money laundering regulations
Transaction RecordsDuration of account + 7 yearsFinancial record-keeping requirements
Betting & Game HistoryDuration of account + 3 yearsAccount management, responsible gaming
Support Communications3 years from last interactionService continuity, dispute records
Technical / Device Logs12 months from collectionSecurity monitoring, fraud detection
Marketing PreferencesUntil withdrawn or account closedConsent management

After the stated retention period, your data will be securely deleted or anonymised so that it can no longer be associated with you. If you request account closure, your data will be retained for the mandatory legal periods outlined above before deletion proceeds. We cannot delete data that we are legally required to retain.

8. Cookies and Tracking Technologies

Six Gaming uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit a website. The cookies used on Six Gaming fall into four categories:

You can manage your cookie preferences through your browser settings. Note that disabling cookies beyond the strictly necessary category may affect your platform experience. Instructions for managing cookies in the most commonly used browsers are available from the relevant browser's official help documentation.

9. Your Data Rights

You have the following rights over the personal data Six Gaming holds about you. To exercise any of these rights, contact us at support@sixgaming.net with the subject line "Data Rights Request." We will acknowledge your request within 72 hours and respond in full within 30 days.

You have the right to request a copy of the personal data Six Gaming holds about you. This is sometimes called a Subject Access Request. We will provide a structured summary of your data within 30 days of receiving your request, at no charge.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details, you can update your information directly from your account settings. For identity document corrections, contact our support team.

You have the right to request the deletion of your personal data in certain circumstances — for example, if you close your account and the mandatory legal retention periods have passed. We cannot delete data that we are legally required to retain under anti-money laundering or financial record-keeping obligations.

You can request that Six Gaming restrict the processing of your data in specific circumstances — for example, if you have contested the accuracy of the data and we are in the process of verifying it. During the restriction period, we will continue to store your data but will not process it for other purposes.

Where Six Gaming processes your data on the basis of your consent — primarily for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. You can manage your marketing preferences in your account settings or by contacting support.

You have the right to receive a copy of the personal data you provided to Six Gaming in a structured, commonly used, machine-readable format — and, where technically feasible, to request that we transmit that data directly to another service provider. This right applies to data processed on the basis of your consent or for contract performance.

10. Children and Minors

Six Gaming is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use Six Gaming or provide any personal information through the platform.

If Six Gaming becomes aware that it has collected personal data from a person under 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that a minor in your care has provided personal information to Six Gaming, please contact us immediately at support@sixgaming.net so that appropriate action can be taken without delay.

Age Verification

Six Gaming verifies the age of all players before processing their first withdrawal. Documents accepted include a Pakistani CNIC (which confirms date of birth) or a valid passport.

11. Marketing Communications

Six Gaming may send you promotional communications — including bonus offers, new game announcements, and special promotions — via email and SMS, subject to your communication preferences.

Marketing communications from Six Gaming are always opt-out. If you have not explicitly opted in to marketing at registration, you will not receive unsolicited promotional messages. If you later decide you no longer want to receive marketing communications:

  • Update your communication preferences in your Six Gaming account settings.
  • Click the unsubscribe link included in any marketing email you receive.
  • Reply STOP to any marketing SMS from Six Gaming.
  • Contact our support team at support@sixgaming.net and request removal from marketing lists.

Please note that even if you opt out of marketing communications, Six Gaming will still send you transactional messages that are necessary for the operation of your account — including deposit confirmations, withdrawal notifications, and security alerts. These are not marketing messages and cannot be opted out of while your account remains active.

12. Changes to This Privacy Policy

Six Gaming may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, we will:

  • Update the "Last Updated" date at the top of this page.
  • Notify registered players by email to their account address at least 7 days before the revised policy takes effect.
  • Display a notice on the Six Gaming platform for a period following any material update.

Your continued use of Six Gaming after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you may request account closure as described in the Terms and Conditions. We encourage you to review this page periodically to stay informed about how Six Gaming protects your data.

13. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Six Gaming handles your personal data, please contact us using the details below. All data-related enquiries are handled by our dedicated privacy team and will receive a response within 72 hours.

Privacy Enquiries
support@sixgaming.net
Live Chat
Available 24/7 on platform
Response Time
Within 72 hours
Languages
Urdu & English

Frequently asked questions about accounts and privacy are also answered on the FAQ page. Full platform rules are in the Terms and Conditions.

Your Data Is Safe. Your Account Is Waiting.

Six Gaming protects your personal data with 256-bit encryption, zero data sales, and a privacy team that responds within 72 hours. Register in under two minutes and start playing with complete confidence.

18+ only. Please play responsibly. This Privacy Policy applies to all registered accounts at Six Gaming.